Consumer Debt Collection Resources

Become an Informed Consumer, Debt Collectors hate it….

Debt collectors hate informed consumers – they are the ones that can document violations and hold them accountable for their actions.  Unfortunately, the vast majority of consumers are not aware of the consumer laws in place to protect them and aren’t able to recognize those violations being committed by debt collectors.  The following are resources from the Federal Trade Commission discussing different aspects of consumer debt collection.

  • The Fair Debt Collection Practices Act [Download PDF]
  • Repairing a Broken System: Protecting Consumers in Debt Collection Litigation and Arbitration, Federal Trade Commission, (July, 2010). [Download PDF]
  • Collecting Consumer Debts: The Challenges of Change, Federal Trade Commission, (2009). [Download PDF]
  • 2009 Workshop Report: Collecting Consumer Debt,  Federal Trade Commission, (2009). [Download PDF]
  • Report to Congress on administering and enforcing the FDCPA,  Federal Trade Commission, (2010). [Download PDF]
  • Amicus Brief in U.S. District Court Opposing Proposed Class Action Settlement with Debt Buyer Midland Funding LLC, Federal Trade Commission, (June 23, 2011). [Download PDF]
  • Debt Collection FAQs: A Guide for Consumers, Federal Trade Commission. [Website]
  • Time-Barred Debts, Federal Trade Commission. [Website]
  • Debt Collection Workshop 2.0, Federal Trade Commission,  (April 28, 2011). [Download PDF]
  • Final Policy Statement on Collecting Debts of the Deceased, Federal Trade Commission, (July 21, 2011). [Website]
  • Fair Debt Collection Practices Report to Congress, Federal Trade Commission, (March 21, 2011). [Website]
  • FCRA Direct Dispute Rule and FDCPA cease communication requests, Federal Trade Commission, (June 23, 2009). [Download PDF]